I searched the Bruno website for a local provider and Westchester Stairlift was the first listing in the tri state area under Diamond Dealer. I purchased a new Bruno Elite stairlift for my mother under precarious circumstances. Timing was urgent. My situation was elevated and managed by Jonathan Friedrichs. Westchester accommodated an absolute emergency – same day I called amid the pandemic, backorders, and shortages. Best product. Best Installation Team. Built trust and confidence with my family. Followed up with my mother. No repricing. No haggling. Professional, competent, and patient. We were surprised and remain grateful.